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Un place au premier plan

Avril 2022

Le fait d’être alité ou confiné dans une pièce de la maison pour cause de maladie entraîne des changements dans la routine du quotidien. Et puis, ça donne l’occasion de chérir davantage un attribut fondamental de toute équipe : l’entraide.

Les gens sont prêts à s’entraider pour combler un manque : un concept qui s’applique à la maison et au travail.

Lire la suite : Un place au premier plan

Préparatifs et Disposition

Mars 2022

L’idée pour cette contribution m’est venue en dressant la table pour le repas du soir.

La discussion sur le sujet est ce qui déclencha le rire chez le groupe d’amies par la suite. C’était certes amusant de constater que nous avions une compréhension bien différente les unes des autres quant à la façon de dresser la table, comme ustensiles, assiettes et serviettes de table.

Lire la suite : Préparatifs et Disposition

Le ton de la conversation

Mars 2022

Fréquenter le musée nous donne un air gai. Cela fait longtemps qu’il y a eu des sorties, en ville. Le trajet aller-retour fut animé par le bruit retentissant des klaxons de voitures et amena une discussion sur les perceptions ; bref, sur la facilité à distinguer l’intention des autres conducteurs par les coups de klaxon, plus précisément par la cadence du résonnement. Le degré de similarité dans notre vision des choses, voire des intentions prêtées, déclencha un sourire amusé. De là, le ton de cette contribution hebdomadaire trouva son chemin.

Lire la suite : Le ton de la conversation

Balluchon et boîte à outils.

Mars 2022

Le printemps se pointera le bout du nez, prochainement, dans ma région. Pour ceux et celles qui sont à planifier un déménagement, des enfants d’âge adulte qui s’apprêtent à quitter le nid, disons ; cette saison est de mise pour commencer à se préparer pour l’événement, voire à parfaire son « balluchon ».

« Parents, auriez-vous des outils de trop que je pourrais apporter dans ma nouvelle demeure ? Ce serait utile d’avoir une boîte à outils au cas où j’aurais des travaux à effectuer ». Ces paroles entendues ont évoqué la thématique de cette contribution.

Lire la suite : Balluchon et boîte à outils.

Souvenirs

Mars 2022

Gardé en doux souvenir ; la gentillesse dont a fait preuve le personnel de l’unité de soins de santé qui prodigue des soins aux nouveau-nés malades. C’est ainsi que certains parents se souviennent du temps passé dans l’unité néonatale.

Peut-être que certains, comme moi, considèrent que les récits positifs sont une grande source de motivation pour l’amélioration continue de la qualité des soins. De même, le processus de mise en œuvre de l’IHAB/IAB peut renforcer l’importance d’avoir des prestataires de soins attentionnés aux pratiques qui aident les parents à se sentir accueillis dans une unité de soins néonatals. Cela ressemble à certains égards à l’idée des parents et du personnel en tant que partenaires de soins.

Lire la suite : Souvenirs

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://step2education.com (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as Device Information."

We collect Device Information using the following technologies:

  • "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

  • Users who are undertaking a course as part of a group or organization have certain data tracked as part of the service we provide to Clients and Facilitators. This includes information showing if you have logged in and when, dates of completion and what and when particular study topics, resources and assessments were viewed and completed. We refer to this information as "Student Access Information"

When we talk about "Personal Information" in this Privacy Policy, we are talking about Device Information, Order Information and Student Access Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use Student Access Information to provide accurate tracking to Users and Clients on completion and use of the courses, as well as for analysis on how to improve our services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, with your employer who needs to verify your completion or progress of your studies. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info.

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information and Student Access Information for our records unless and until you ask us to delete this information. We are required to keep course completion records for at least 5 years in order to comply with certain accreditation requirements.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@step2education.com or by mail using the details provided below:

5890 Monkland Avenue, #16, Montreal, QC, H4A 1G2, Canada

Last Updated: September 2018