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Allumer l’étincelle

juin 2021

Alors que l’IHAB fournit de nombreuses ressources pour expliquer et évaluer les compétences nécessaires au personnel pour mettre en œuvre les 10 étapes pour un allaitement réussi, les révisions de 2018 se concentrent moins sur la prescription de programmes et de formats de cours que les itérations précédentes. Ce changement est globalement conforme à une plus grande concentration sur les mesures basées sur les résultats et un engagement envers des processus d'amélioration continue de la qualité, plutôt que sur des mesures qui peuvent être moins significatives, même si elles sont familières.

student-laptop 

En effet, nous avons tous eu l'expérience d'une heure ou deux de séminaire qui a changé notre perspective ou notre pratique de manière significative - et sans aucun doute, la plupart d'entre nous ont également eu l'expérience inverse d'une formation de plusieurs jours qui n'a pas inspiré autre chose qu'un désir pour sortir de là!

Alors que le personnel vient à la formation de l’IHAB avec des expériences et des antécédents très différents, l'importance critique des connaissances et des compétences dans la formation BFHI signifie qu'il devrait être rare qu'un participant parte sans quelques moments de révélation.

Étant donné que cette formation est si souvent la première occasion d'en savoir plus sur la contribution des participantes aux résultats positifs de l'allaitement, il est particulièrement important de choisir une formation qui réponde aux besoins immédiats du personnel et offre des voies vers une croissance et une compréhension plus poussées.

L’IHAB, comme tout changement à l'échelle du système, a besoin de champions à tous les niveaux et la formation initiale est souvent le lieu où les graines sont semées.

Quel que soit le format des cours que vous choisissez pour vous-même ou votre personnel, réfléchissez à la manière dont le programme est lié à ce qu'ils savent déjà et à la passion que l’IHAB peut susciter. Tirez parti de l'énergie qui suit souvent l'apprentissage de ces compétences et idées en aidant le personnel à établir des liens et à se soutenir mutuellement pendant qu'ils terminent leur formation et se traduisent dans leur pratique quotidienne. Quelques idées:

  • Le cinéma est puissant pour lier connaissance et émotion : pensez à proposer des projections de films comme Milk de Noemi Weis ou Tigers de Danis Tanovic pour engager et inspirer (les deux film sont disponibles en français)
  • Visez à ce que des cohortes de membres du personnel terminent les cours à peu près en même temps, afin qu'ils puissent partager l'expérience, même s'ils ne sont pas dans une salle de classe ensemble
  • Encouragez le personnel à identifier de petits objectifs réalisables au fur et à mesure qu'ils terminent leur formation afin qu'ils puissent voir l'impact de l'apprentissage

Qu'avez-vous fait pour vous-même ou pour votre personnel pour susciter l'intérêt et la curiosité pour l'allaitement et le processus de l’IHAB?

Michelle Pensa Branco MPH IBCLC

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://step2education.com (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as Device Information."

We collect Device Information using the following technologies:

  • "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

  • Users who are undertaking a course as part of a group or organization have certain data tracked as part of the service we provide to Clients and Facilitators. This includes information showing if you have logged in and when, dates of completion and what and when particular study topics, resources and assessments were viewed and completed. We refer to this information as "Student Access Information"

When we talk about "Personal Information" in this Privacy Policy, we are talking about Device Information, Order Information and Student Access Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use Student Access Information to provide accurate tracking to Users and Clients on completion and use of the courses, as well as for analysis on how to improve our services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, with your employer who needs to verify your completion or progress of your studies. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info.

DO NOT TRACK

Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information and Student Access Information for our records unless and until you ask us to delete this information. We are required to keep course completion records for at least 5 years in order to comply with certain accreditation requirements.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@step2education.com or by mail using the details provided below:

5890 Monkland Avenue, #16, Montreal, QC, H4A 1G2, Canada

Last Updated: September 2018