In a decidedly positive tone, recent experience teaches us to perceive a smile through a face cover — through smiling eyes.
This brings to mind the way smiles are emitted in telecommunication: telephony and computers. In the manner of communicating, revealing a sense of contentment, which those in the healthcare field certainly recognize and appreciate.
Possibly an area where practitioners are involved in a quality program implementation process such as BFHI/BFI: a catalyst—a key factor that motivates facilities to transform their practices towards more client-centered care where the quality of care for breastfeeding improves. This enhances cooperation and collaboration among staff members. Or so it is understood.
As a result, practitioners from different disciplines may need to communicate with each other. —When an infant needs specialized medical care for diagnostic purposes, for example. And is temporarily transported to a setting where such additional care is provided.
Clearly, as part of the multidisciplinary team, one of the caregivers to the mother/parent-infant dyad communicates with the other by telephone, for example. Relevant information from the infant’s record is transmitted to them. Exchanging a smile of convergence of ideas, of efforts to support the dyad towards the achievement of their breastfeeding/chestfeeding goals.
This form of communication between caregivers could reveal the improvement of staff attitudes towards breastfeeding: an attribute characteristic of a setting, often noted during BFHI/BFI program implementation. Knowing how to make a phone call with a smile to your colleagues underscores the importance of supporting mother/parent-infant dyads in their individual nursing journey.
May smiling countenances define your journey.
Manon Campagna, IBCLC
- World Health Organization. (2018). Implementation guidance: protecting, promoting and supporting breastfeeding in facilities providing maternity and newborn services: the revised baby-friendly hospital initiative.
- Abstract: Paredes, B., Stavraki, M., Briñol, P., & Petty, R. E. (2013). Smiling after thinking increases reliance on thoughts. Social Psychology, 44(5), 349. Retrieved from: https://psycnet.apa.org/record/2013-33651-006
- Health and social services Government of Northwest Territories. (2014). BABY FRIENDLY INITIATIVE QUESTIONS AND ANSWERS Retrieved from: https://www.hss.gov.nt.ca/sites/hss/files/resources/baby-friendly-initiatives-faqs.pdf
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Last Updated: September 2018