This written word has its origins in two activities related to the notion of togetherness: an outdoor gathering and the other, a concept put forward in a presentation.
The first refers to the heartache felt in the absence of a loved one at the gathering. The second stems from the idea of a working group moving forward on the theme of closed-loop communication.
As a result, the focus of each activity directs the attention to a point of convergence. Let’s say, supporting, as a team, the mother/parent of an infant who may be temporarily absent from the room that was assigned to them in the perinatal unit.
Knowledge enhancing activities are typical of an environment where those in attendance are engaged in implementing quality programs such as BFHI/BFI. A place where the importance of ensuring well-developed communication skills might be conceptualized. Perhaps deeper reflection is being given to the significance of being attentive to the situation of the mother/parent-infant dyad, offering timely and sensitive support, for example. This is something that could be of benefit to the mother/parent who might find themselves suddenly and momentarily separated from their infant.
The angle invites us to see or re-see those scenes that move us. One that evokes the image of a mother/parent suddenly left alone in their room in the perinatal care unit, to the sound of an alarm beeping. To behold the depth of their feeling at that very moment as they wait for the course of events to come full circle—An understanding that certainly highlights the importance of engaging with the mother/parent along the way.
Such is the value of knowledge transfer activities; Where learning to communicate with empathy may provide insight into the ways of supporting and enabling mothers/parents to express their feelings. And, consequently, helping to build confidence and bringing closure on a positive note.
May attentiveness define your journey.
Manon Campagna, IBCLC
- Stanton, M. E., & Gogoi, A. (2022). Dignity and respect in maternity care. BMJ Global Health, 5(Suppl 2), e009023.
- World Health Organization. (2022). WHO recommendations on maternal and newborn care for a positive postnatal experience: executive summary.
- Closed loop communication: Operating room team training. (2014, September 3). CRICO Medical Professional Liability & Patient Safety. https://www.rmf.harvard.edu/clinician-resources/article/2014/crico-operating-room-team-training-collaborative-closed-loop-communication
(1) - Inspired by: World Health Organization. (2018). Implementation guidance: protecting, promoting and supporting breastfeeding in facilities providing maternity and newborn services: the revised baby-friendly hospital initiative.
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as Device Information."
We collect Device Information using the following technologies:
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
We use Student Access Information to provide accurate tracking to Users and Clients on completion and use of the courses, as well as for analysis on how to improve our services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, with your employer who needs to verify your completion or progress of your studies. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info.
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information and Student Access Information for our records unless and until you ask us to delete this information. We are required to keep course completion records for at least 5 years in order to comply with certain accreditation requirements.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org or by mail using the details provided below:
5890 Monkland Avenue, #16, Montreal, QC, H4A 1G2, Canada
Last Updated: September 2018