Kept as a sweet memory; the kindness shown by the staff of the health care unit that provides care to sick newborns. This is how some parents remember their time in the neonatal unit. Perhaps many, like me, believe that positive stories are a great source of motivation for continuous quality improvement in care. In the same fashion, the BFHI/BFI implementation process can strengthen the importance of having quality-care-minded health care providers helping parents feel heartily welcomed in a neonatal care setting. This is similar in some respects to the idea of parents and staff as partners in care.
A certain number of health care providers may be privileged to work alongside families who generously share their description of collaborative partnerships. As well as fostering empowerment, some constituents of the shared stories are said to be enabling contributors: to the attainment of the parent’s personal breastfeeding/chestfeeding goals and to the parent’s involvement in infant care.
Some examples of these constituents might remind one of a recent blog titled: Details in the setting. As it is understood that details matter. Contrarily to the notion that details are a small and unimportant part of something.
In a neonatal health-care setting, examples of these supportive constituents might look like:
A hook - for a coat, an umbrella, or a handbag.
A soft shawl. A footstool. A place to put a glass of water.
A phone number or other contact information of a community support group.
A question, around a multidisciplinary health care team report, such as: How was your baby’s day, today?
Amongst a supportive approach to skin-to-skin care, human milk expression, and learning to recognize and respond to their infant’s cues; these enabling constituents might significantly enhance the development of partnership in care and be kept in everlasting memory.
May sweet memories define your journey.
 Campagna, M. (2021, December). Details in the setting. [Step 2 Education Blog Post].
 Antidote 10, version 1 [Logiciel], Montréal, Druide informatique, 2018.
World Health Organization. (2020). Protecting, promoting and supporting breastfeeding: the Baby-friendly Hospital Initiative for small, sick and preterm newborns. World Health Organization.
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