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Blog Archive

Blog Archive



June 2022

A recent renovation project set the tone, this time. The importance of synchronicity in a work team was highlighted in this occurrence.

Emphasis is placed on the process of scheduling; it appears to be well coordinated and harmonious. As is the place that every worker occupies. Lending an air of fluidity to the course of the operations, to the orchestration of the tasks to achieve the desired outcome: the completion of the family’s project.

Read more: Orchestration

A sense of harmony

June 2022

This time of year lends itself to the participation in continuing education. It may be in the form of a lecture or a course, in a classroom, in a conference room or on computer screens. Many are enthusiastic about the idea of attending such activities.

Being part of the knowledge transfer activity, such as attending a conference is both thought-provoking and motivating. This opportunity to participate in professional enrichment events presents itself naturally to those who work to implement quality programs such as BFHI/BFI.

Read more: A sense of harmony


May 2022

A travel bag is packed and ready to head out on an adventure over the long weekend. Its contents: all the items needed for the activities planned during the trip. This is how the idea for this post came about.

The travel bag; let’s call it “baggage” for illustration purposes. In my area, baggage holds the items that are useful for the activity at hand. It travels with people on a journey, a conference or even on their way to a perinatal care facility for the birth of a baby. —A health care facility in the process of implementing quality program indicators such as the Baby Friendly Hospital Initiative (BFHI)/Baby Friendly Initiative (BFI), perhaps.

Read more: Baggage

On the clothesline

May 2022

The weather was beautiful this week. The temperature, perfect for hanging laundry outside on the clothesline. Hanging, the bedding dries in the sun and flutters in the wind to be laid out on the bed.

The freshness of a comfortable bed is indeed conducive to rest. Nothing like it after a day spent gardening and walking around outside.

Read more: On the clothesline

Spring flowers

May 2022

The scent of May is sweet, especially on the second Sunday of the month, thanks to the beautiful bouquet of spring flowers sitting on the coffee table. These flowers, a Mother’s Day gift from the children.

Mother's Day Sunday is especially notable for the offering of flowers and for the sharing of well wishes. Wishes made from one to the other. Mother to Mother support can take this form as well: recognizing each other in a mutual identity, both intergenerational and intragenerational.

Read more: Spring flowers

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://step2education.com (the "Site").


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as Device Information."

We collect Device Information using the following technologies:

  • "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • "Web beacons," "tags," and "pixels" are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."

  • Users who are undertaking a course as part of a group or organization have certain data tracked as part of the service we provide to Clients and Facilitators. This includes information showing if you have logged in and when, dates of completion and what and when particular study topics, resources and assessments were viewed and completed. We refer to this information as "Student Access Information"

When we talk about "Personal Information" in this Privacy Policy, we are talking about Device Information, Order Information and Student Access Information.


We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use Student Access Information to provide accurate tracking to Users and Clients on completion and use of the courses, as well as for analysis on how to improve our services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, with your employer who needs to verify your completion or progress of your studies. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info.


Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.


If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


When you place an order through the Site, we will maintain your Order Information and Student Access Information for our records unless and until you ask us to delete this information. We are required to keep course completion records for at least 5 years in order to comply with certain accreditation requirements.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@step2education.com or by mail using the details provided below:

5890 Monkland Avenue, #16, Montreal, QC, H4A 1G2, Canada

Last Updated: September 2018