Services

Complimentary Services for Clients

Step2 ServicesFacilitator Accounts with many useful tools to manage staff and enrollments

Step2 ServicesDownloadable Reports for instant access to information about student progress

Step2 ServicesTechnical Support direct to you and your staff

Step2 ServicesProfessional Development Educators who are ready to answer any Lactation related questions

Facilitator Accounts

A Facilitator (the person you nominate to manage your account) is able to:

- Create student accounts
- Enroll a student into a course
- Order and purchase enrollments
- Make online payments or request invoices
- View whether students have accessed their course
- View their completion status
- View their quiz results
- Regrade quiz results
- Download full reports on all staff

Downloadable Reports - Training Records

Access up to date reports at any time. These are excellent when it comes time for Baby Friendly assessment.

Downloadable Reports

 

 

 

 

 

 

 

 

Technical Support

We have a dedicated team of Client Services staff who love to help out any student or Facilitator who has a question. We strive to get back to each and every email within 1 working day to solve any issues or assist with general queries. 

Topical Forum 

A general discussion forum is managed by our Professional Development Educators, experts in Lactation, who are available to answer questions and also stimulate interesting discussions with regular posts.